Privacy Policy

    Effective Date: July 2, 2026

    At Marlene Phann, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

    Information We Collect

    We may collect personal information including:

    • Name
    • Phone number
    • Email address
    • Date of birth
    • Appointment history
    • Medical history relevant to treatment
    • Skin type and treatment records
    • Payment information (processed through secure third-party providers)
    • Photographs taken with your consent
    • Website usage information through cookies and analytics

    How We Use Your Information

    We use your information to:

    • Schedule and manage appointments
    • Provide safe and appropriate treatments
    • Communicate regarding appointments or services
    • Send promotions or newsletters (only if you opt in)
    • Improve our services and website
    • Meet legal and insurance obligations

    Consent

    By providing your personal information, you consent to its collection and use for the purposes outlined in this policy.

    You may withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe option included in our emails.

    Protection of Information

    We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or loss.

    Cookies

    Our website may use cookies and similar technologies to improve your browsing experience and understand website traffic.

    You may disable cookies through your browser settings.

    Third-Party Services

    We may use trusted third-party providers, including online booking, payment processing, email marketing, analytics, and website hosting services. These providers manage information according to their own privacy policies.

    Your Rights

    You may request access to, correction of, or updates to your personal information, subject to applicable legal requirements.

    Contact

    For privacy-related questions, please contact:

    Marlene Phann
    Sherwood Park, Alberta
    marlenephann@gmail.com

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